No, shipping is free on all subscriptions, and you will never get charged for shipping month to month.

Wines are shipped out on the 28th of every month. Shipping usually takes 3-5 days. Wines will be delivered during the first few days of the next month.

Unfortunately, right now our services do not allow the ability to pause subscriptions. We are working to get this feature added as soon as possible. Please reach out to theCru@wine365.com if you have any urgent questions, and we will help accommodate.

The wines in each subscription will differ month to month, but every month there will be at least one red and one white. The other bottle could be a Rose, Bubbly, or another White/Red.

Please send an email to theCru@wine365.com if you have any questions or concerns. Include your name and order number, and we will be able to help answer your questions.

While you won’t know exactly what brands of wine you will get in your box, below is a list of our portfolio, so it will be from one of the brands below:

Agricola Punica, AIX, Alize Passion, Alta Vista, Altamana, Bezel, Biserno, Bollini, Bouvet Ladubay, Buglioni, Cabreo, Cakebread, Camp al Mare, Caposaldo, Château des Jacques, Chateau d’Aqueria, Château La Nerthe, Chikurin, Craggy Range, Croft, Del Cabreo, Delamain Cognac, Domaine Carneros, Domaine Ferret, Eiko Fuji, Feudo Maccari, Foley Estates, Fonseca, Fuku Chitose, Hakuto, Hou Hou Shu, Illicit, Infamous Goose, Izumo Fuji, Jacques Dumont, Joto, Kameizumi, La Chapelle Hermitage, La Fuga, Larressingle, Louis Jadot, Lucano, L’Heritier-Guyot, Maboroshi, Maison Saleya, Marques de Valor, Medici Ermete, Michele Chiarlo, Montes, Mullan Road, Nardi, Norton, Nozzole, Paul Jaboulet Aine, Pierre Chavin, Pighin, Poema, Principal, Quinta da Pedra, Rebellious, Resonance, Salviano, San Guido, Santa Martina, Seikyo, Sequoia Grove, Sette Ponti, Shades, Shichi Hon Yari, St. Francis, Taiheikai, Taittinger, Taylor Fladgate, The Seeker, The Simple Grape, TorCalvano, Tutto Mio, Villa Matilde, Watari Bune, Yuki No Bosha, Yuri Masamune, and Zind-Humbrecht

Please send us an email at theCru@wine365.com if you do not like your wines or there is an issue, so we can help accommodate you in the future. Note that wines are a personal preference, so we do not offer replacements unless there is something wrong with your bottle.

No, we do not offer returns on wines.